Grok Voice Agents with RAG

What is RAG?

RAG (Retrieval-Augmented Generation) allows your voice agent to search through your uploaded documents and use that information to answer caller questions accurately. Instead of making up answers, the AI references your actual content.

Capabilities

How It Works

1. 1

   Create a Grok Agent

   Select "Grok" as the LLM model when creating your agent.

2. 2

   Upload Documents

   After creation, you'll be taken to the document upload screen. Upload your PDFs, manuals, FAQs, etc.

3. 3

   Agent Learns Your Content

   Documents are automatically indexed and searchable by the AI.

4. 4

   Callers Get Accurate Answers

   When someone calls, the agent searches your documents and responds with real information.

Technical Details

Best Practices

• ✓Use clear document titles - helps the AI understand what each file contains
• ✓Structure your content - headings, sections, and bullet points improve search accuracy
• ✓Include FAQs - common questions and answers are highly effective
• ✓Keep info up to date - remove outdated documents, add new ones as needed
• ✓Test with real questions - call your agent and verify it finds the right answers

Ideal Use Cases